 | Leading with Empathy and Emotional Intelligence
How can you become what Daniel Goleman, author of Emotional Intelligence, refers to as a 'resonant leader'? A resonant leader is attuned to the emotional climate of the office and knows how to manage people for maximum results. Your employees want to feel like their voices are heard. They want their issues to be acknowledged and integrated into the organizational processes and strategies. What can you do so they will feel this way? How can you become a 'Life Coach' for your employees? How can you act so they will feel like you are concerned about and attentive to their more holistic needs? How can you detect and tune into the 'emotional receptor' among your staff or board members? How can you handle difficult employees when you'd honestly rather lie down in a hot bed of tar than listen to them for five minutes? How can you get your main points across to others in your organization without alienating them or making them feel like you're being overbearing or insensitive? In this workshop, you will learn how to earn the respect of others by becoming an empathic listener and leading with your authentic voice. [Upon request, this workshop can include videotaped role-plays of your communication style for group feedback.]
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