 | Building Highly Motivated Teams for Maximum Results
(or Human Resource Management 101)
A manager has often been compared to a fire hydrant surrounded by a pack of dogs. How do you manage people who often don't appreciate you for it and usually only become aware of your presence when you do something they don't agree with? This workshop will focus on the following questions:
- How do you hire, promote and retain the right people?
- How can you build effective work teams where your employees feel a sense of ownership, pride and responsibility in their work?
- How can you build a culture of self-initiative and high quality customer service?
- How can you make your employees feel inspired to work for an organization that values them highly?
- How can you put the right incentives in place to yield maximum productivity?
- How can you give just the right amount of feedback in order to keep your pulse on an employee's progress without becoming a micro-manager?
- How can you set up a reporting structure that is effective and thorough without becoming overly bureaucratic?
- What management processes can you put into place in your nonprofit so your employees feel there is due process and fair treatment rather than favoritism?
- How can you deal in a level, stable way with everyone, even the people you don't like very much?
- How can you lead with your values rather than your emotions?
- How can you supervise people and keep them working hard for maximum results? CSL will examine all of these questions and offer dozens of time-tested tools that will enable you to manage people toward spectacular results.
Workshop Impact
This leadership workshop will have a tremendous positive impact on:
- The capacity of your organization to raise funds for its programs
- The passion, commitment and effectiveness of your staff
- The relevance and usefulness of your board
Some specific results you can expect to see are:
- Less turnover among executive staff who can more effectively manage program and operational staff, including 'difficult employees'
- Increased loyalty and less turnover as staff feel more 'heard' by executive staff who have improved empathic listening skills
- Higher quality service for your clients
- Increased sense of teamwork and capacity to deliver results
- Streamlined reporting structure that significantly reduces costs
- Increased sense of fairness, equity and good treatment by executive staff, resulting in increased loyalty and commitment to the organization among all staff
- Improved communication between departments and in supervisor-supervisee relationships, making your organization an excellent and enjoyable place to work
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